Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In the case has not yet tried, but the delivery is simply space-long, like from another planet. I forgot about the problem before my decision came. I tried to open a dispute first, promised everything would come up.
The product corresponds to the description, delivery month, the store recommend.
It took a little while to get there. The packaging is small but if it works it will be fine. Now we have to see if its functioning is correct.
Delivery 2 month. Until they have tried it or not
пока не проверял
Did not come, the money was returned
وصلت البضاعة خلال اسبوعين
Well pack but not tried yet
Perfect as on the picture lacks more than testing it
Order is not delivered. Seller returned money
I come all fast
Good this time i like to
товар пришел ещё не пробывал
Probably a good product, but did not come .... The money was returned. Good store
Very long delivered in Russia.
The parcel went very, very long! The Russian post did not even bother to send a notice for receipt, called from the office and said that the shelf life expires (((
только получил,попробую отпишу
I did not help!!!
Thank you, everything corresponds to the description.
Came until I tried
Shipping fast. This is the only plus. The liquid itself is not working. Chips, cracks do not repair. I do not advise. Don't waste your money.
Everything is like in the description! But very, very long!
The goods did not arrive, opened a dispute, returned the money
I haven't checked yet. Seller recommend.
Do not wait for a miracle) polymer like a crack fills, but the effect is strong I did not see, maybe it was weak on the crack from the inside, in the sun,,,
Delivery is long but everything is fine, tried, while all the norms, how will look in the future will show time, the store recommend and wish health and good luck in business!
Normal goods! In the kit there are films and a blade. Polymerized under the film from sunlight. I am pleased.
am very impressed, keep it up
Not perfect, but it works
Товар пришёл на месяц раньше положенного срока, все супер
Is not very effective but fills a tiny glow while remaining visible the glow does not disappear but it avoids the wipers to use
Still no השתמשתי...
Went 3 months
The goods have not received
Went long and sad
The goods went long, the quality has not yet checked
All as in the description
Thank you to the store that I sent quickly try on lobać
Clay does his job. But in my case, the window never disappeared. Fast shipping. Thank you store.
заказ не получил. Отправлено без отслеживания. деньги вернули.
The goods came in 2 months
Заказ получен. не проверял.
Haven't tried yet
The goods did not come, opened a dispute, the store returned the money, thank you
How many I order at all there is no feedback from stores. The product is suitable according to the description, but one little, it is necessary to order 2-3
It came for three months, I did not try it yet, I'll try to add a review.
Came but not yet checked
Goods received. I took about the stock. I haven't tried it yet.
Доставка до Красноярска два месяца. В деле ещё не проверял.
aún no lo pruebo
The goods are not PR Shol! Sold well sent money immediately
Very punctual the order I recommend