Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you so much
Got a cable today. Looks like a good silicone cable. It glows from the surrounding sounds. straight to the disco, only all light bulbs and the intensity of the flicker depends on the style of music and volume. How much time depends on. I took my daughter. Like it. All children are like crows for everything brilliant.
Норм, работает
Works beautifully, you can take, you liked it.
good item.
Good cable, at home everyone liked. Of course, we'll see how much is enough. The lights are flashing and it's cool.
Did not receive, but the money was returned, for this thank you!
Cool gadget :) Children love the festyn and therefore I bought córce. Cable short, nice touch, soft, silicone. Works on diód voice. Both can be something louder tell klasnąć or turn on music. Works on any ways. I don't know whether transfers data and recharges phone because don't want me to check but shining :) Are The most Important :)
Buy dəyər
v.good
Everything came okay
Əladı
Спасибо большое за товар продовцу!!!
Tro bien
works good. Delivery was fast
продавца рекомендую все дошло быстро и качественно
The first time sent on better and the bulbs were more and now not very.
good product
Everything suits, thank you very much to the store!
It came quickly everything works children will be delighted to order more on different models
Tested and works perfectly
Все как в описании, качество норм, продавца рекомендую
good
It's not worth it.
The wire is excellent, delivery is fast, the track was tracked
Cord working, LEDs work from sounds, in two weeks delivered to Syzran
Delivery is fast, in a combined parcel. The cable fully corresponds to the store's description. The braid is something like rubber or silicone, the microphone on the USB connector, sensitive, reacts to sharp sounds, when listening to music, the impression is that it is not easy. Gadgets charge, on the account of information transmission, XS, did not try. For your money, a normal thing.
The cable is good and quality. To loud sounds reacts with illumination
I order the second charge since my mother really liked mine))) quality 10/10 quickly came. She's so cool flashing on sounds it's just high I like at night when I go to the toilet clap in the eye so she lights my room :)
A cool cable, has a built-in microphone, reacts to the sound and multi-colored LEDs are blinking along the cable. On the current of 2 amperes holds. The cable is elastic, translucent.
All Super
all ok. nice toy
I received the parcel. But I do not understand what voice control.
I love cables, I love the store, whenever I buy something, the order comes to me quickly. in which! I recommend this store
The goods came whole and safe. Packed well enough. With the store did not communicate, there was no need. Thank you seller. Recommend.
Thank you. It came quickly. The goods are satisfied, everything works.
Got today. there was a parcel of 13 days. it works. sounds hear, reacts. my kid is in shock. thank you to the store. NEAT. the packing of is is is
This is my second order I dovolen work well thanks
Value for Money quality at altitude thank you for quality goods
Nice one
Super cable all works, reacts to any sound
Cable generally counted rubberized, soundly made, with lights
на звук реагирует, заряжает
Приличный кабель пока не испытывал на ошюпь отличный протестим узнаем