Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy. Came the goods in 8 days in Krasnodar. Super!!!! Size M took. Height 172.
Normal vest. Nothing special. The color is yellowish more. Buttons at different levels.
Vest of good quality, came not crumpled well packed, order is satisfied, for size 44 took S, sits freely with a warm jacket will be norms!
Very gentle, pleasant, the fabric does not shine, thanks to the store
Neatly executed. The color is not perfectly white, it goes into milk, but very beautiful. The lines are even. The photo corresponds to the declared store. Delivery to the point of issue within 2 weeks.
Идеальное исполнение жилетки. На российский 44 подошёл отлично размер М, под тёплый костюм либо свитер не будет ни где давить,у нас в магазине такой же видела за 5500,чему была ужасно удивлена ,позже закажу ещё в других цветах,пришло очень быстро,буквально две недели в Краснодарский край
The waistcoat really liked it! It's such a feeling that in massacketes they sell the same product, only labels glue their own... the quality of the fabric is also on top, inside the filler pen. And despite the fact that it was not dense to me it was warm, heats) the store told me which to choose the size and it perfectly approached. Goes in size. From 70 and OG 92 size m
Nice vest! Looks beautiful and the material does not look cheap. Pleasant, feminine. Looks good and on the sweatshirt. Ordered on November 12, came on November 24. Thank you!
Cool waistcoat, thin. Does not look massive. Delivered to Postamat. I did not communicate with the store.
Ordered in the third color, everything is fine. Thank you store. Size fits. Threads do not stick out, sewing very neat. I fell in love with this model.
Никогда не заказывала вещи из Китая, но эта жилетка покорила фасоном, решила рискнуть, за 1400 руб не жалко, если носить не буду, в итоге оказалась приятно удивлена: ткань приятная, модель как на фото, размер S на мой S хорошо сел, в одном месте нитки намотаны, ну чему я удивляюсь, исправила дефект ножницами ща 5 мин, в целом хорошо сшита, носить буду! Пришла быстрее, чем было обозначено, дней за 20 до Спб.
Super vest, very beautiful shade of brown...
Товар соответствует описанию! Жилетка отличного качества. Ношу размер 44-46, жилетку взяла М, чтобы была не в обтяг и не прогадала. Сидит отлично. Пришла быстро, в течение 2 недель, может чуть меньше, Спасибо продавцу.
Cool vest, good qualities by the store did not communicate, delivery fast
For a long time I looked at it and finally took it, very light in weight, it is not yet known by temperature) but it looks great, it goes in size, buttons in two, or more freely, if on a sweatshirt
The description of the goods was accurate. All as in the photo and color too. On height 173 and size M, ordered XL. That would be free and a little longer. So it turned out, as I wanted. But still I recommend ordering at least one size larger .. This is who has high growth.
Very nice !!!
General OK but vest thin
Good quality
Good quality, fast delivery, not a thick vest, size is ok for for 94cm bust and 78cm waist. Thanks a lot.
Nerealus Kainos IR kokybes santykis! Dydis visiskai atitinka nurodyta, sonuose Jei reikia platinasi!
Very good, fast delivery :)
Labai patiko. Kokybe Gera
The vest is cool. Thin, light. On the size 46 came L. Delivered to Mo quickly in 7 days. Recommend!
The parcel came quickly enough. Packed in vacuum bag. A beautiful waistcoat, with very neat seams, no sticking thread, no unpleasant smell. I recommend to buy.
OK OK
gut
The quality of the waistcoat is very good, the color is pleasant, warm. The only thing, on high growth (170) is short, not an oversize, I would say even slightly small. Take on size larger
Excellent vest with a natural down. Looks expensive and made qualitatively. Perfectly suitable for early autumn. Took the size m on the height of 162 cm and 83 cm chest girth, sits freely, with a warm sweater perfectly fit.
Everything is great! Fast delivery, the product matched the description. I recommend the store.
Cool vest, directly smells of fluff. Very light. The fabric is not dense, but sewn qualitatively. On the parameters of TD 94 cm, hips 100 cm, height 174 cm, I wear Russian 46r-r, took L. The size is excellent, there is a small stock for the sweater, not a very thick bike. If under thick fleece suit want, better XL. In Poland came in less than 2 weeks, the courier brought home. Thank you!
Жилетка огонь! Качество отличное, легкая пушистая) единственное что как по мне маломерит на размер.
Labai greitai atkeliavo puikiai atrodo
Thank you so much, is perfect, the size is correct, very nice
Thank you
Cool waistcoat, only very thin, will not warm)) I wear XS-s usually, height 174, took M, sat perfectly
Excellent waistcoat!! Everything is well stitched. Itself is very light, stylish)) I recommend
Very fast delivery great quality
The design is not the best, I feel laike a Karlson!! But quality is oki! It is a bit too big, I would take one size smaller.
желетка супер
A tone darker than on the image my still beautiful thank you
Love it.
Super! No unpleasant smell!!!! Size M perfectly sat down! Super accessories!!! At us in the store saw such for 2300r, in another 3300!!! Seller Thank you!!!!
жилетка не плохая но тонковата. на рост 170 параметры 99/88 на последнем ряду кнопок. не пойму почему но на одной стороне два ряда кнопок. на второй нет их. с продавцом не общалась. шло 4 недели
Super! Ordered 09.15-got 10.01 :))) ordered M :))
Very fast shipping! The store helped with the size! Quality at altitude!! I'm very happy! Advise!!
Good bile, material matte Ka and wanted. I wear M and L but took with the size that was not so free. Sits perfectly. I took it for trips in the car.
Mega quality. Beautiful color. Recommend.
Such as the picture, fast shipping
The height of 172 cm is very long, with a heel of 10 cm sweep the floor. The fabric is light, pleasant to the body, well parted.
Super vest :) as in Polish butikach. Shipping 10 days for Polish :) recommend
I’m a UK size 10 and medium is perfect with hoodie/jumper underneath! Stunning!! Can’t believe the price and shipped quick too!
Pretty but sizes little understated. Kupiłam already second
Chic waistcoat, the quality is amazing) color as in the picture
Liemene tvarkinga, jokio kvapo nėra, dydis atitinka
Dugé klasna!!!!
очень красивая жилетка. на 46 размер плечи 39 грудь 102 см. размер м идеально подходит
Super vest, very nice quality material, came in 14 days since order. I am glad, recommend this store
Thank you for the beautiful and quality thing!!! Thank you to the store for the fast delivery!!! Everything is super!!! I will order the same but in a different color!! The thing is amazing!!!))))
Beautiful sleeveless down jacket, take a size above
Labai Faina liemenė. Typewriter nurodymas Ant etiketės skalbti rankomis.
Cool. 44 size is a little brlshevata, but the sweatshirt is normal. Height 173 Waist-in-place
Nešioju 38, L laisvoka, Manau būtų tikusi IR M. graži spalva, patiko.
Cool waistcoat, light with a turtleneck up to + 15 norms below it is already cold. The color is awesome, but I would add buttons and at the top of the collar. Came for 3 weeks in Krasnodar
Beautiful jacket I'm really not on size very well
Weightless, light, short vest, for the spring-autumn, L on the OG 109-110 back-to-back on the edge button. I did not communicate with the store. From the moment of order to receipt in Moscow-more than a month.
Light and thin, moderately warm. Washing moved perfectly