Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muy bonita, buen algodon
Everything came up, the quality is very satisfied, a thin T-shirt for the summer is the most, the size approached, it came quickly with all the rest of the parcels) I recommend the store the
Equal to photo, vuena quality, no defects, fair size
Beautiful, good gatunkowo
Качеством довольна, 100% хлопок! На рост 130, купила 140 размер, немного на вырост как и хотели. Продавца рекомендую общительный! Пришли в МО за 2 недели в магазин 5ка.
Identical to the description I will certainly ask for others.
T-shirt fire, quality is good, description 100%
Google Material, beautiful design
Like the product
Muy lindo todo. Excelente
Delivery 25 days. Malomerit. Thin cotton. The seams are even, Processed. Drawing printing. The color is slightly dim than in the photo. In general, a good T-shirt. The store is sociable. The goods sent for 3-4 day
Very good quality, liked
Nice Poleras my son will love 100% according to my request.
The goods did not come, the money was returned
super lindo un poco grande para mi niño de 7 pero esta bien
True photo!!! Good fabric. Good workmanship! Arrived very quickly. Found the pan a little big. Back to buy.
Mid quality. Not soft cotton
Very good touch, Cotton
The fabric. Like too. Worth
i would give the store 10stars if I could. the missing t-shirt from my first purchase was sent together with my second purchase and they are exactly like the photos. Thank you!!!
He's just arrived. I love them! I recommend
Super T shirt!
Simplicity satisfied with my produto.com prarei again.
Mike liked it. Soft, bright. The tail sticks out)) I think it stretches even. For 7,5 years took the post 130 cm. OK OK
Size 2 years too fair.
Quality at altitude! Thank you!
Same as the. Image.
The T-shirt is beautiful and beautiful and it is wonderful I took a group of the store thanks to him for the speed of shipping and packaging
Wonderful material. After washing as new. Recommend
As described, 14 days to reach Murcia, Spain.
Very Attractive shirts, the sons liked them alot. Thanks, for the products/serices your company provided!
Wonderful) I'll see how the drawing will be after washing. But the quality is good
The order is satisfied, everything corresponds to the description
A third I invite. Took a lot of time to reach but T-shirts lovely really!!
I son have 15 months and 25 lbs I bought size2
The product arrived very fast. Product quality good. Recommend to buy
Beautiful. Great quality.
good shirt, but the eye in the design look a bit funny up close