Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Красивая как на фото , для лета будет жарковато
Chic set
I absolutely love these pretty, soft and elegant designer pajamas for my granddaughter. I purchased them for her as a gift for back to school. The fit style color and design are awesome. Thank You for selling such beautiful night wear.
Amei de mais Muito fofinho coube direitinho na minha BB de 1 ano & 6 meses
Beautiful, already bought 3, recommend
mercadorias muito boas, tecido e acabamento perfeito. chegou rapidinho antes do prazo super indico
Pajamas are just super, the fabric is very pleasant. Sewn neatly. To Rostov-on-Don delivery 2 weeks. Took on the action 2 for 637 rubles.
Very beautiful, very recommend, will buy more 1, loved
Very good pajamas, though in two places stick out threads, but it's not scary. My daughter is delighted, only in her and sleeps
Very beautiful and very comfortable - I may order another in a larger size as she is growing very quickly !
Threads stick out. But for such money is normal
Very beautiful, beautiful and good quality fabric!
Cool pajamas
Материал очень хороший доставка быстрая советую
The size approached. Daughter three years old
lindo
niceee
Trop beau
Thank you to the store for the fast delivery, pajamas are super, what quality, what kind, I advise everyone the seller and the store.
amei chegou antes do prazo obg
The pajamas is perfect. Like the ad!
Perfect
Nice
Veery gooood
Just super pajamas. The daughter wears and does not shoot in any... Very neatly sewn and no smells. Delight
Everything is ok
Pajamas are steep, the quality is cool, took for twins in the kit cost 670 rubles, favorably and look much more expensive) went for a long time, to be honest, 1, 1
Amazing. Infinitely more beautiful than the picture.
Beautiful is very
polecam z czystym sumieniem!:) szybka dostawa w 2 tygodnie jalosc dobra!
The parcel came quite quickly. Everything corresponds to the description. Was satisfied
Cool pajamas, the size approached!
Top meme la qualité
Great pajamas. I recommend. on growth 103 ordered 3-4t a little stock is.
It looks better live than in the photo, the fabric is thin so it will be a very fresh pajamas, ideal for my child
This look
It's really cool pajamas, good stuff, I asked for size 3 for my daughter 2 years and 3 months. And it's a little big, but I prefer it that way.
Identical to the photo and very good quality for the price is great!!!
Satin shirt, for 4 years took 4, judging by the reviews. I hope everything fits
It's not dead. De Do not try to thread, ale CE is not critical. Podivimosia yak lead yourself to a piezli prannia. At 2.1 zamovila 2-3r she has a spare.
Пижама красивая , материал прикольный . Но маломерки . И расстроила торчащая нить
Canvas cozy, Summers and comfortable. Scale stamp! Even a little wide. Wonderful
Ребёнку 1,5 лет…размер 86-92, заказала размер 2-3т , немножко великоват по длине …смотрится супер , качество понравилось , пришла посылка в Рязань очень быстро !
my size was wrong
Beautiful, very well done, good and sexy mesh. Dressed very well.
So beautiful and soft silk,just as the photo
Pajamas came to Ukraine for a month. The quality is good, the threads do not stick out. Size for 3 years just. You could have taken more.
Perfect
Perfect