1. Once we accept your payment, the items will be normally shipped in 2 business days.
2. Shipping Discount. The rate of discount may differ from EMS,DHL,UPS,Fedex each other. We are very likely to adjust the discount rate timely in order to provider you the best discount we can.
3. Import duties, taxes and charges are not included in the item price or shipping charges . These charges are the buyer’s responsibility.
1. The delivery time is not including the Time of item producing.
2. Sometimes international delivery is highly depended on logistic company and local customs/duties.
3. For DHL, the parcel will be shipped to Hong Kong first, normally it will take about 2 days, then the Tracking number will be changed and we will give you a new one. please wait for 2 more days aftrer we filled in first tracking number .
4. If you did not receive your items on time, please contact us immediately ,we will solve problem for you, Thank you for you understanding.
Return and Exchange:
1. We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2. We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
1.The items may be subjected to customs import tax/fee when it enters your country. Therefore it is your responsibility in case there is some import tax/fee to pay.
2.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
3.Please check with your country's customs office to determine what these additional costs will be before bidding/buying.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.