Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Produkt zgodny z opisem. Rozmiar od wiada naszemu Polskiemu. Fajna jakość materiału. Bardzo szybka dostawa do Paczkomatu.
Ordered 24.06 came 16.07 in the Moscow region. Delivered through savings logistics. The quality seems good, the height of 109 size 130 turned out to be a bit larger, but it will not be scary in the autumn just right, it turned out to be a little.
Very good quality. Soft Cotton
super nice t-shirts! 100% cotton perfect quality!
To Norilsk came quickly. The order is satisfied. Advise
She is awesome!!! thank you very much, we will order it!!!
All right.
They are very nice and good quality I recommend the store
отличная футболка, размер в размер
футболка хорошая, сшита хорошо, очень красивая, всем рекомендую, продавцу спасибо
Cool T-shirt
Quickly arrived, the quality is good! Recommend
They are very cool and cool for the summer, took less time to arrive than I expected.
Great T-shirt!
Футболки супер! Качество огонь! Мягкие, приятные на ощупь, хлопок. На ребёнка худенького 3,9 -размер 4т хорошо. До Новосибирска доехали за 2 недели.
Très bien
The T-shirt is gorgeous. The grandson really liked it! Grandchild 5, 5 years... T-shirt 8 size. Just wanted a free one. Thank you very much to the store for fast shipment and delivery! Wish prosperity in business! And health!
Футболки супер качественные,беру не впервый раз уже у этого продавца,отправил быстро,дошли быстро. На 3 года беру 4т
Algodão. Boa qualidade. Chegou em 4 semanas a Portugal. Tamanho 8, 140cm, para menino de 7 anos, ligeiramente folgado mas permite assim vestir este ano e proximo
Very good X/bshny T-shirt, the fabric is light and thin. Just for the summer. The size approached the child for 7 years. Sewing neat, all tags with fabric composition are available. Thank you store.
Super
Nice tshirts. My son really liked. Fit perfectly at a height of 105 cm. The material is nice.
Very cute
Beautiful T-shirt. The fine fabric just for summer.
Excellent quality T-shirts! Height 115 came up size 6 t just right. The fabric is not thin. Drawing after washing on the spot
A little red color painted the white part.
All OK
He arrived 19 days earlier than expected.
Nice T-shirts. Sewn well.
Cool T-shirt, and quality and colors. Dense in composition, cotton. Size in size
Хорошие футболки. Быстрая доставка. Заказывала 5Т на 5 лет, нам на данный момент немного великовата. Длина футболки 46 см, размер указан 120.
T-shirt came in size, the quality is good. I am happy
Dense cotton, the picture corresponds to the description. In size
Chic quality, after washing did not shed, did not get mixed up. On the child, 116 took 6 + with a margin
размер соответствует, хлопок. Дошло нормально, рекомендую.
obrigado parabéns vendedor
T-shirt came within 12 days in the curve Horn (Ukraine) color and quality is excellent. Shop recommend
хорошего качества футболка пришла быстро , в одной посылки с остальными товарами
The pieces are very beautiful and their raw material is excellent I recommend it and strongly and arrived faster than expected
Excellent quality, received to NZ in 2 weeks!! So happy
The quality is very good. The picture is clear, the color after washing does not wash out. for 6 years, the growth is 130 cm.
Хорошее качество, хлопок, тоненькая и приятная к телу футболочка. Я брала 4Т, на 3 года в самый раз. швы ровные. Все отслеживалось, в Москву пришло за 3 недели.
I ordered for sale, came for a month. Written, 100% cotton, the pattern is clear. 4t-110. I'll see how it will be washed-worn
I ordered at a good discount for 250 rubles. T-shirt quality, knitwear soft, pleasant. All the seams are neatly overlaid. The picture is not a sticker, which is also a plus. The size corresponds to the claimed, bought a child 6,5 years as a gift. I think I will. Thank you for fast delivery and quality goods.
Цена - 209рублей. Пришёл заказ относительно быстро. Красивая, ткань приятная. Брала на вырост.