Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came super quickly very beautiful Thank you very much. I recommend
Всё супер! Очень довольна! Советую!
Beautiful very, took pink but the color did not fit me dirty look, but it's my fault, I will take a trail in gold color!
Excellent product is beautiful
To the Kaliningrad region, the delivery took 3 weeks combined with another parcel
The goods came. Thank you very much to the store.
Corresponds to the description. All the pebbles are in place. Ring of good quality (not thin, does not cut Finger) Fast delivery to Odessa (just over 2 weeks). Best recommendations to store
Tudo ok. Igual ao apresentado o problema durou que 4 dias De lá qualidade
Prefect one like this wow nice thanks to the store
I definitely love him.
It's beautiful... the store is garlic!
Identical to the photo, very pretty and practical. I am very happy with my purchase.
Photo fast know this confidence, four key Too close for rough language
Cute trinket, I hope the phone will hold, even approached the ring on the finger
Дякую продавцю за швидку доставку!!!
Very nice, just like the description arrived in 3 weeks in Peru
Very beautiful :)
Very fast and very beautiful, as in the photo! Thank you very much store!
Delivery 1 week super fast so The ring is good and will stick on the phone, very convenient so!
Крутая мне понравилася
Well thank you
The goods arrived in 20 days, which was pleasantly surprised. Cute ring-holder. Seller recommend.
Everything corresponds to the description
ATP really liked it
Perfect arrival in 12 days Spain Thank you very much
hermoso producto tal cual lo muestran!
Very like, reliably packed, corresponds to the picture)
I don't get this same one I chose but still all this beautiful
Товар полностью соответствует описанию. Рекомендую.
I ordered 21.07.21, received 03.08.21
Very cute looks good took awhile to arrive to uk.
Cool thing, but it's fast.
Beautiful everything, very happy with the product
Delivery fast, until glued!
SO GOOD!! BEST PRODUCT!! FAST SHIPPING.. RECOMMEND TO BUY!!!
As the photo came quickly to Lima Peru, I ordered on May 29 and arrived on June 14, there was no need to talk to the store
Quality need to be better and the ring is very tight to turn. Fast shipping store recommend
Most likely quickly wipe off the gilding, and so cute.
I order the second time very Good Delivery to Makhachkala 17 days All parcels sent in one parcel it is very convenient thanks to sales
Came very quickly, did not communicate with the store
Very fast delivery, handle very Ladny
красивое кольцо. крутится туго, разработается наеюсь.
Great very nice
good phone back ring.....
Arrived today. Very cute. Thank You!
Быстрая доставка, товар хорошо упакован Всё соответствует описанию
This looks old. It's No good. Arrived damaged
With the store did not communicate, I order the second one, it came quickly, there are no complaints, it looks, the photo of the seller.
Thanks good product
Produkt jest śliczny polecam
Everything is fine, very beautiful
Corresponds to the description
There was a parcel almost 2 months. Peacock is very cute, I ordered a child. The child liked it and this is the main thing.
Excellent. Not even expected. It came in 17 days. Super. Thank you
very sweet, im already using mine.
They're prettier than they look on the app
The product corresponds to the description. Delivered of course not quite on time, but the most important thing that is delivered. Seller recommend!!!
Looks cool light
I order the second time, I like it.
I arrive in excellent condition very fast this padrisimo I recommend I arrive sooner than expected
Cool simple, + 5 to the store Recommend
Thank you so much.
Super cute, charming, such as the description, I arrive early, thanks to the store I am happy
Duge Garna rich, fireplace all over the city, Uncle selling
Arrived in 2,5 weeks and was promised in 2,5 months from China to Finland :) amazing
Very beautiful and wonderful
όπως φαίνεται στη φωτογραφία
Cute holder! It's like the description. Thank you store!
Fast delivery and nice design :)
adhesive not strong enough
заказ прибыл быстро
hermosa aun no lo uso
It is awfully nice but am not happy about it it won't stay paste and is already 2 x of me case fallen quality not good do best long waited on it and now there remains fall off
Cool. Ale can see the cheap!!
Got everything super! How to start using the review I will add)
Beautiful thank you
Came as in the picture
Good as in the picture
It came quickly, looks beautiful
I like them alot.
Normal ring. Beautiful. But it came without one stone, which is on the ring itself
The Holder came quickly, pretty. all the rhinestones are in place. Keeps well. I recommend.