Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All has come thank you
It was 2 months, and so everything was clear
Беру второй раз. Хорошая штука, с России стоит с 2 раза дороже. Шла долго, но дошла.
Магнит слабоват, по качеству- хорошо. Прошито все аккуратно.
Everything is super. I recommend a good assistant
Sooo long delivery. The order was paid for 04-02-2021, shipped only 06-03-2021, received 14-04-2021, for this shot off the star. Description correspond, the size is good-any wrist will do, Velcro keeps well
The store sent the goods in a month and only after I wrote to him. Because of this, the waiting for the bracelet took 2 months (really it was on the way a month). The bracelet itself liked, magnets keep well.
Thank you! The goods are excellent!
I can not judge, because the goods are not received. Maybe somewhere stuck (in the container in the channel) or what, but the store returned the money.
Great magnetic bracelet. Excellent quality! Very comfortable. Magnets are good! I liked it very much. Sent at once. Delivery 26 days ukrmail. Definitely recommend to buy!
The bracelet hasn't arrived yet. But the store is reliable and responsible. A little failed delivery service. So I'm sure that the parcel will arrive.
На руке держится, магниты работают.
заказ 06.06 пришло 16.07 товар нормуль. шуруп гвоздь биту будет держать
Magnets are not very strong.
Bracelets liked, packed well. But very long delivery, three months.
I came, a little more than I expected. In general, everything else is normal, went of course for a long time, but not critical, it was not a hurry. Work with him, of course, while I tried.
Cool thing... Screws are magnetic on Hurray. Sent quickly.
Like norms, went long
It's fine. It's like the description. I'm happy with the purchase.
Хорошая вещь! Магнитится: гвозди, соморезы держит. Пришло за месяц.
I took it with a coupon, it turned out very cheap. It came quite quickly about a month before Yakutsk, the goods As on photo
Excellent quality, magnetic normally-the screwdriver is kept, self-tapping without problems.
The goods did not receive, but the money was returned without problems
Magnetitis norms, waited a long time (
The goods did not receive, the money was returned
Пондравилась хорошо магнитит
Looks good, but for a very long time there was an order
Magnet-magnetic, bracelet bracelet... =) normal bracelet-you can take it. Only sent the store for a long time, but I was not in a hurry.
Keeps Super very cool at work at the cottage is useful all as in the description all summer will be an excellent assistant to everyone I advise
The order came 2 months before the Chelyabinsk region. Everything corresponds to the description. Suitable for any hand, Velcro is well fixed. Metal objects really magnetic. I recommend the store and the goods
I didn't get the bracelet. Seller returned money
Description of the goods, communication with the store, sending-all OK. But Belarus ordered 2 times and 2 times the goods did not come. The money was returned.
There are no complaints about the bracelet. Magnets could be bigger. I'll add it myself.
The bracelet came a month before Surgut. Packed in a bag and packing material, everything corresponds to the description. Z magnet on the bracelet is powerful enough to keep large scissors on. I bought the store's coupon, I recommend.