Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly in size quality at altitude, push-up is small, thank you very much to all
It came pretty quickly. The product corresponds to the description. When my wife measures it. Seller advise
Great
For my measurements size 80 tightens and does not enhance the chest. If you have wide backs and small chest, it's not the right bra. But the back looks pretty Measurements 1.60m height. Weight 52kg. Chest 85cm. Contour under chest 78cm. Shoulders 40cm. Waist 74cm. Hips 95cm. From waist to groin 22cm. Neck to armpit 16cm.
маломерки, хотя и обмеряла себя, чашки маломерят, но само качество отличное, за эти деньги идеальное
Ideal, I recommend!
I like it very much but the size comes very small
Excellent quality, fast delivery
exelente llego antes de tiempo muy satisfecho
размер соответствует, доставка шустрая, качество норм.
Size is small, took 38/85, usually I take this in the store, in the end I had to give my daughter, although she has 75 size.
Made by top.
beautiful bras. super fast shipping to NZ. ordered 13 Oct arrived 26 Oct.
ok
Super, but I did not guess with the size. Usually I take 85 V, in this case it was necessary to take 36. But the quality is good, it looks good.
In general, the quality is normal, but very small, does not match the size.
Доставка 25 дней.Соответствует описанию.Размер оказался мне чуть маловат в чашках,жаль.Продавцу спасибо,рекомендую
On thin with small breasts is the most. Very original looks back, all rhinestones are in place, push up normal
The color is dull, the quality is not very, very cheap and not quality accessories, immediately unfastened straps.
Excellent bra, excellent cups
Satisfaite de cet achat. Livraison rapide comme annoncé :-)
More purple than in the photo. Beautiful back. The size corresponds to the size grid. Satisfied
Two leads on the Cup, otherwise normal
The fit was great they are well worth the price.
Consistent with the description, I recommend it!
A good bra, but the lace from behind is terribly annoying to the skin, everything shakes
Качество хорошее но сильно маломерит! Продавец хороший, рекомендую!
Perfect size
Hızlı gargo, güzel sütyen teşekkürler.EU 42/44beden,75kg ağırlıkta iyi, tavsiye ederim
Nice bra and good quality,but it is very samll and so tight.it’s better order one big size
A very nice garment highlights very well
The Russian 44 is a little small
Delivery to Kiev for 10 days! Quality is good
Cool Bra, it was a pity small, although I ordered my size ..
The cups are smaller than I thought but I love them anyway, COMFORTABLE and looks great. THANKS TO THE SELLER, I have the right size…
So sweet.
Completely did not fit, behind everything is shakes from lace
Прошит хорошо,нитки не торчат,кружево плотное. Но из-за того,что немного маловат в чашках, то сидит не красиво (грудь не приподнимает,а сжимает) Доставка очень быстрая
Beautiful bra best service. Thank you.
Nagyon gyors!!! Constantine
They look good. Size fits. It increases the bust. Filling is important
Quedan bien. La talla corresponde
Moyen
Unfortunately small, but chic)
The quality is good, the size and description correspond, the goods sent quickly
The bra came to the Moscow region for a month. Ordered 27.02.21 received 23.03.21. Unfortunately, I did not like the size! Although I ordered according to the size table of the store. The bra in my cup is very small! The volume is excellent! But I will not wear it. Very sorry. With the seller did not communicate, there was no need.
He's very good. Size correctly
Fast delivery
Norms
Small size, but good quality, as in description.
Small size for size
like
Unfortunately proved too small, following for this beautiful.
Size Small
They are great. Normal bras bags the straps of my shoulders off, this absolutely so don't. I am very happy with it and don't want to
Super quality recommend.
Good