Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
muy bonita la funda es lo que se indica en la descripción tiene los orificios donde debe tenerlos se ve muy bonita los dibujos se le ven bien parece que todo está muy bien
I ordered 11.11 cases and came for a month in Nizhny Novgorod, which pleased. Came along with other orders. The packages were whole, the covers are clean, the drawings are beautiful, well printed. The store contacted me before clarifying the phone model. I recommend it to everyone, I'm happy
Butterflies are clear, but there are small dots
Very well I like it very much
The cover is good, ale yakyust I was chasing krashchoy. So the yak for such a cat in the inks sold was taken by the krashchoy yakoti. Priishov majet on the city of Ranisha)
Good case, silicone. All as in the description.
Everything is cool!!
The package came very well I love it it is super cute I recommend it 10/10
The case came, thanks to the store
The cover is good, the goods correspond to the picture Went long-and no tracking showed, stopped at customs
Different case than I've ordered, but store gave me my cash back
הגיע עד לבית בדיוק כמו בתמונה
Arrived in good condition, super nice❤️
чехол мне понравился, пришел за 2 недели
The materials are very flimsy and thin, but for such a price of norms
дочь в восторге
Thank you very much, it's on time, everything corresponds to the description
Devo4ki is love ......❤& Middot;❤The idialeo came up. Protection for the camera is.
качество отличное ,пришло быстро.Рекомендую
Ok vše v pořádku ;)
They are very nice, it was satisfied with price-quality. The supplier sent the package on time but it took 4 months to arrive. Qui la. Impression does not look very good, has a slight movement but is beautiful.
All perfect, fast shipping
Посылка пришла быстро, чехол как на картинке, но по качеству не очень. Бабочки скорее всего сотрутся через неделю
It is identical to the very good quality photo
Very cool quality, tight fit, nowhere leaves, quality print. On mi 10 T perfectly protects the camera. I am very happy
For 2 dollars and the quality is appropriate, chlipenky, butterflies crumble. But my daughter wanted one.
it is so beautiful. for the Mia3. a perfect fit.
Very cool looks! Fast shipping! Just like I wanted!
Beautiful casing, enchanted with purchase.
Everything is super. The goods sent out quickly. Delivery three weeks. Thought the white cover in the spots turned out to be transparent
Great! I sat down like a glove. Tender. Decorated phone)
Very cute, quality cover
Hard 16 days to reach Miami, I loved it is exactly the one in the picture is even more beautiful in person, I love it and it was packed very protected.
Super fast shipping, and the case in perfect condition! Thank you
дошёл за 3 недели. не супер плотный, качество на три звезды. рисунок напечатан хорошо если смотреть издалека. а так очень милый <3
A cover of good quality. The picture is not erased yet, printed well without defects. Arrived fast enough.
Super pretty, also arrived a month in advance.
Product according to description, nice to touch, arrived earlier than expected
Excellent case, and quickly came to Kiev.
All good
Baby
Beautiful, as in the picture
I really liked the case, though I did not read before the order that it will be transparent, I thought that it would be as white with a black print as in the picture, but. I have a turquoise phone and it looks not 100% like a cow print, but nothing, Next time I'll be more careful and order exactly White. The size fits at 90%, the drop is small, but this is not noticeable at all. In the photo, this case is on the right.
Second time I order Quality is excellent Looks great on the phone I will still take
красота
Maravilloso
They arrived super fast they are very nice
всё круто
Good communication with store
Soft plastic mobile phone case, very pretty on my mobile mi 10T. Very happy with my purchase.
Fast shipping! On Redmi Note 10, the cover came up perfectly.
Looks great on my phone, feels light
Myślałam that will not transparent only white but also is git
The cover did not receive, there were some problems, but the money immediately returned... Thank you
Chohol bomb! Sive, gliboky. Duge Garno
OK
Mega cute and cool
получили очень быстро, дочка довольна
Really really beautiful and gentle
Came up perfectly!
Great, fast and better than I expected
Very fast and perfect
tres belle
всё быстро пришло и хорошо подошло переживала, что камеру будет сильно закрывать, но всё отлично) рекомендую)
норма
Excellent quality, super fast delivery.☑️☑️☑️☑️
The quality is just super, madly satisfied, the cover is exactly like in the picture came two weeks earlier than the promised time
I love this mobile phone case. It's good quality and it's beautiful. I have No objection:
I loved them.♥️♥️
I sat perfectly!
Quality norms, I like
Very good store. Adopted Spo R. Got the money back.
Delivery three weeks to Zaporozhye. Cheholchik is very cool. Thank you very much.
Cool recommend
Flew somewhere a month before Yakutsk, for its price cheholchik supersky, there is no smell, convenient, approached, I recommend taking a few ^ ^