Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlfull: (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlfull.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
очень красивый, приятный к телу комплектик. я крупненькая, взяла 2хл, на параметра, 105-80-102. подошел. красиво смотрится. пришло за полторы нелели. рекомендую.
The quality is quite good. Some where the threads stick out, but it's fixed. Thank u
Everything came quickly. The quality is normal, with the size guessed, so the table is correct.
бомбический набор!!!
у дочери 46 рус, подошла L,спасибо! талия 80 см. если больше берите больше. Рост 159, пижамные брючки в пол ровно. Красиво!
Very beautiful set. Malomerit. I'm happy with the purchase. Order for size larger.
Chic night suit, only small, ordered HHL, clothes wear HL) it's good that there is someone to give) I recommend the store) thanks a lot.
супер костюм за свои деньги кое где торчат нитки, но некритично.
I love it
All as in the description. In the first ordered according to individual standards and was not mistaken There is no smell, everything sits as it should.
Заказ пришёл все хорошо . Только я ношу размер s-m. Заказала м, все облегает, почти в притык, но носить можно.
A beautiful set, everything is neatly sewn
Size XXL is suitable for parameters 100-90-98. Sewn so-so, for triple. Delivery month. On the height of 172 cm, the pants and sleeves of the robe are short, ugly.
I really like the kit! Gentle, pleasant to the body! The quality of seams is also good! On the growth of 160 panties fire. On the hips 103 took XXL
Very fast and it's very nice I'm well well happy
Top top top. I fell in love with the set. All right, same as the photo, he recommended it. Thank you very much store
The kit is cool, it came quickly, it corresponds to the description, quality, everything really liked, the size M for weight up to 50 kg and the height of 158 cm went perfectly perfectly
Very beautiful
Thank you to the store, quickly came the order, the quality is good, I'm happy))
Free shipping combo מהמםם איכותייי arrived in 3 weeks top quality as the picture!! Thank you very much
Thank you
Great kit! At 46-48 size XXL sat just perfect. Recommend.
The goods are sent quickly, 2 weeks to Saratov, my height is 1,78, the weight is 72 kg, everything is well suited to the color is pleasant, factory sewing, the seams are smooth are
so nice but size up please size XXL still tight at hips 47
Мне очень нравится, всё так как на картине.
I loved it, I just recommend ordering 2 bigger sizes. Good quality and fast shipping. I ordered it on July 29th and it arrived on August 10th
Everything is super! Shipping fast. The quality is excellent! Advise
I took L to 46 size. Approached very well. Thank you.
The set is super, high-quality and beautiful, I'm very pleased, everything is like in the photo. I definitely advise the store. It came quickly in 2 weeks. I ordered s on my 42-44, it came perfectly, even a little freely.
11.11 ordered. Arrived in RB 27.11 Very fast Thank you store for fast shipment❤& Middot; I really liked the kit!!! And in color, and in material! Referred to the reviews, which was very helpful, chose to size 44-46 m (about 102), XL approached, but if you want to choose more freely, then you can choose a since shorts and pants are almost fitted in the hips. By sewing claims, too, no-neatly! Lucky-not disappointed For their money, even very much Photo on itself did not do
Pajamas of good quality, bought for 1399 rubles. Fast shipping. I wear the size 42-44 height 160, I ordered the size L and it fit separately.
It arrived before the estimated date, very nice without loose threads, I ordered size L for someone who wears size S because I read that the sizes are small and in effect it looked very good
Good Experience purchase 1st item from store. now will buy more
Very nice satin set. The pants are just at the right size, on the other hand it tightens the thighs when I sit down. The shorts are too small unfortunately. The rest is at the right size, there is padding for the top and the night dress but I did not use it. I still advise to be careful when ironing, everything was fine for me and just all in the end the textile merged on a small part. I did not understand why while for the rest of the garment I had no problem. It's a shame. The article arrived quickly.
Chic quality. Already I order the second, the first birch color. Description matches. After washing does not sit down and does not tape. Everything is very neatly packed
perfecto y muy buena calidad
The size differs from the order, for a M take an L
The goods came before the deadline. Appearance corresponds to the photo bought two colors, red and green. Everything is neatly sewn.
At the top very well sewn, no thread that exceeds, no unpleasant smell.
The product fully corresponds to the description and delivered on time, within 3 weeks. The color in the photo is more blue, in fact it is closer to green. Slightly small, so I ordered a size L, came up perfectly, although I usually wear M or S.
The parcel arrived in 16 days, everything is excellent fit cool!
Finally came the kit. I order it for the second time. For the first time-for yourself, in this-sister. Last time the delivery was mega fast, but this time very long, although they wrote that fast. Promised on November 5, in the end 27. A little thread stick out on this kit. I ordered myself another, there the model is more accurate. Seller Thank you! Only delivery failed this time. The kit is very convenient. With the size of guessing, the sister wears a Russian s.
Отличный комплект. Мне нравится. Жена в восторге.Рекомендуем.
Size L, I approached 40-42, pants would like to be more authentic, short. There are no further comments, all in size. On label 165/88 A.
Очень хороший комплект, чуть чуть маломерит, на 44 размер нужно брать L, ткань хороша, сшито тоже отлично
The quality is good, at its M, took L, came up perfectly, sewn well, the threads do not stick out, for such a price the kit is generally wonderful, I recommend fast,
Matches the photo. Pleasant to the body. My height is 175, weight 79 took XXL. the only little bit in the chest. The chest does not stand in the Cup
The order came in 2 weeks, the store sent quickly, the track served all the way. Quality is cool, for such a price 5 things is a fairy tale. There were threads, easily removed. The smell of new things, nothing unpleasant. Cloth is dense, slightly electrified. I have a size of 42-44, the size of L sat perfectly. Everyone but the robe! It's just like a kid. It is unfortunately impossible to wear it, some teenager will fit)
In Kyung for three weeks, took for 1500r as a gift to his wife, the goods have not yet unpacked, on November 26 Dr at her, I like the review or or
The set is excellent, I liked everything thank you very much to the store!!!
Chic set, the quality is excellent! Usually I wear the size S, took L, excellent, approached! The goods came very quickly! I advise the store and the goods, everything is wonderful!
The set is amazing! The fabric is pleasant to the body, the finish is soft, absolutely not prickly. On the Size M took L. That was right. Seller recommend.
A chic set, nowhere sticks out. The store sent on the day of the order, came a week earlier than the period that indicated. In my 44-46 ordered XL, sat perfectly. Seller recommend.
Ordered on September 3 and received on September 11, 2021 for France .. fast dispatch discreet. Very good quality and very nice identical to the description .. Just a problem of size that size much too small so provide 1 see 2 sizes above... free shipping and return against refund
I ordered the second set from this store. Since I recovered, I ordered a larger size XXL and did not regret it. Slightly free, but so convenient, nowhere presses, does not press. The robe is completely sealed, in the size of L did not smell until the end. My sizes are now og-95, ot-77, ob-101, height 167. It all came quickly to NSC, in 2 weeks. The seller is sociable. Thank you!
I am from argentina, I arrive within said time, in good condition, good quality, size M, very confortable.
Everything came ideally. Size is difficult to pick up, pants and shorts are not enough, I ordered L
Super pajamas and a robe! The material is pleasant to the body. On my height 165, weight 55. OG 94 From 71 Ob92 Fit size L Ideal for small breasts, because the Cup of T-shirts is small. In some places there are seams, threads, but for the price of 1240 rubles and for delivery only a week before Tatarstan it is uncritical. In general, the purchase is happy
Delivery to Novosibirsk 2 weeks, and then by the fault of our mail. All 100% corresponds to the description. On height 158, size 44 took L, sat perfectly, pants to the ankle. Nice stuff. To the store Thank you very much.
The order came in time, they look nice, I ordered the size M, a little tight, but it's OK. The robe is the best piece of all in my opinion.
Товар соответствует описанию! Комплект просто шикарный! Девочки, всем советую! За такую цену-это просто находка! Качество отличное! Но учтите, очень маломерит! Заказывала больше своего на два размера! ОГ 88, ОТ 70, ОБ 90. Заказывала XL. Сел отлично! Спасибо продавцу за быструю отправку и качественный товар!
Pajamas fire! I do not take for the first time, the first was a set of blue and he has been for two years, but he does not have a demolition!
I liked the set very much. Sewn well, the lace is beautiful, sewn smoothly, the threads do not stick out, nowhere is it twisted, the color looks very gentle. But, unfortunately, it is not enough (closely in the chest). I ordered L for Russian 44-46. I'll give my daughter, and I'll order myself a bigger size.
At 48 R. XL turned out back to back, in general, normally, but you can and a little freer. there was a month and a half
Just super! Quality is excellent. Threads do not stick out, lace is excellent. Sewn very well. I'm totally delighted with the purchase. The size corresponds to the store's grid. Recommend! Recommend! Many thanks to the seller for the super quality goods!
Very good. I chose XL normally I put M but I have the horse panties and a wide basin for 1.60m and for 59 kg. For the price and quality is very good. Don't hesitate. I did not discuss with the store it came in 11 days.
Заказывайте, не пожалеете. Это бомба. За 5 вещей 1,5к. Качество - синтетика, но очень приятная. Рост 163 вес 50, заказала М, сел как влитой.
Nice set. Delivery mega fast. It is the fastest shipping from China. Small size for size. At 42-44 took L and came up perfectly. Shorts have a wider hips than pants.
The kit is very good. I ordered the size L. Everything came up. Shirt and T-shirt could be more. But in general, it's normal. Village on the figure. A little lace is pricked on the sides under the arms. And in the rest I'm happy. For such a price just super! And came very quickly. Ordered on October 10. 25 received at the post office after the weekend.
It is small, of course, capital, with Russian sizes does not match at all. For your money, the kit is excellent
The order is very satisfied. I ordered 16.08, 30.08 already took from the mail. There is no unpleasant smell, sewn neatly, after washing does not shed. For your money is gorgeous! Definitely recommend both the store and this product. I ordered at my 44-46 size XL, I like how it sits. Do not say that it is great, and most importantly it does not press anything. On height 165 pants are good, not short.
Ordered 20.10.2021 came 07.11.2021 to the Volgograd region. I took the size XXL according to the store's size table. The table matches. The price for quantity is normal, but here is the quality disgusting. It is clear that the synthetics are naked, but the quality is just beee. The goods are odorless, but in stains (((I hope it is washed. Five stars for delivery. Quickly, well packed, it came to the cash register pyaterochki.
The set is super, the quality is excellent, the body is pleasant, for such money is just a class, a little tight elastic, but not critical. I recommend to buy. Size XL.
The goods came quickly well packed for this price the goods are excellent with the store did not communicate